FAQs

The next generation is facing an unprecedented mental health crisis. An already confusing time in life is being exacerbated by social media, violence, and global catastrophes.

We, at Positive Presence, believe that we need to start empowering the next generation during these trying times.

We envision a world where everyone in the next generation is guided by a trusted mentor-coach in their search for the insights and skills necessary to lead a positive, fulfilling life. Not only to help change an individual’s path but to create positive social change for an entire generation and others to come.

We all want what is best for our children: happiness and confidence. You might not feel 100% certain about what your child needs at this time, and that is ok! But if you are here, you might have some questions. Below you will find frequently asked questions and thoughtful answers about Positive Presence Global and how we work day in and day out to attain that goal: empower the next generation by providing them with the tools to lead confident, positive, radiant lives.

One of the most common misconceptions about life coaching is that it is therapy in disguise — or, worse yet, therapy from an unlicensed practitioner. In reality, life coaching is truly its own unique service designed to help the recipient achieve success and fulfillment in any and all areas of life.

The idea behind therapy is to focus on past traumas and issues to change self-destructive habits, repair and improve relationships, and work through painful feelings. In this sense, therapy focuses on the past, on introspection, and analysis, with the hope of resolving past issues and creating a happier, more stable future.

The difference between a life coach and therapist is that a life coach sets clients up with short and long term solutions for positive growth. Clients work with life coaches to clarify goals and identify obstacles and problematic behaviors and then create action plans to achieve desired results. The process of life coaching takes the client’s current starting point as an acceptable neutral ground and is action-based from that point onward. A life coach enables the recipient to take control of their life and take action to steer it toward their goals.

Our most popular program includes (1) 1-hour one-on-one coaching session every other week between the student and the mentor-coach as well as 24/7 access to the mentor-coach via a free, private video-to video app. Coaching also includes a customized and confidential dropbox that houses over $25,000 worth of positive psychology tools & other resources that we’ve curated over the past 5 years. (Prices subject to change)

Because, simply put, making money is NOT our top goal. We want every teenager & young adult to be able to have a mentor-coach and to feel fully supported through every step of their journey. We all deserve someone in our corner no matter where we are in life. The greatest reward for our mentor-coaches is in knowing that they had a hand in transforming someone’s life for the better.

Absolutely! We offer up to four sessions per month if both the mentee and the parent feel that amount of support is necessary. This can be assessed during our Enrich & Empower meetings leading up to solidifying your participation in this program.

We understand that true and lasting growth cannot happen overnight. Each student starts off with a six-month minimum commitment to establish a positive and personal relationship with their mentor-coach. Our goal is to always get our students to independently live a healthy, positive self-fulfilling life using the tools, resources and life-skills our program and mentor-coaches offer. Most students tend to stay with their mentor between six months and two years.
Yes – you can cancel at any time once you enter into a coaching contract. We are fortunate to say that we have NEVER had anyone cancel a contract early once they started working with us, however, we understand that situations change. If a client needs to cancel a contract, they are welcome to do so at any time with zero penalty. We ask that they cancel via email to billing@positivepresenceglobal.com and finish out the month they are currently in to set the student up for success without their mentor-coach.

Because we are not medical practitioners, we do not take insurance. However, we are able to take HSA Debit Cards as a form of payment. In some situations, we’ve written to an HSA Provider explaining how our program is mental health related and in most cases, transactions are approved.

If you are in need of financial assistance for our program, please reach out to us directly so we can offer some options.

Our mentor-coaches are trained to handle over 500 different scenarios. Our intention is to be a non-bias third party to help with any problems that you wish to discuss confidentially, including: sexual orientation, sex, drugs, goal-setting, finding and building positive relationships, emotional intelligence, relationship to self, spirituality, confidence-building, time management, and many more!

The term ‘mentor-coach’ was coined and trademarked by our Founder – Michelle Marie King. We consider mentor-coaching a form of life coaching that is a fully customized experience for the students and families we work with. For some of our mentees, we are a big sister / big brother, a motivator and/or an accountability partner, and for others we are a true coach pushing them out of their comfort zone and mentoring them on topics they need to aid in their personal growth and future success. Our mentor-coaches are trained to be a chameleon in the way they coach. This customized support makes this a particularly special experience for those we get to work with.

The term ‘mentor-coach’ was coined and trademarked by our Founder – Michelle Marie King. We consider mentor-coaching a form of life coaching that is a fully customized experience for the students and families we work with. For some of our mentees, we are a big sister / big brother, a motivator and/or an accountability partner, and for others we are a true coach pushing them out of their comfort zone and mentoring them on topics they need to aid in their personal growth and future success. Our mentor-coaches are trained to be a chameleon in the way they coach. This customized support makes this a particularly special experience for those we get to work with.

Our students are primarily aged 15-28. We have found that students within this age range are most open and able to do the type of introspection work we are encouraging. However, we have worked with students as young as 10 years old and as old as 30. We believe that everyone deserves to connect to SELF and as long as you can communicate effectively about yourself to your mentor-coach – we are able to support you in that discovery! We also offer parent coaching as a way to provide continued support to the entire family during the student’s experience with Positive Presence.

Our proprietary pre-coaching process allows all parties to learn about Positive Presence, strategize support, and assess goals and intentions for a customized mentor-coaching experience. These brief meetings are designed to provide new students and parents with answers and clarity in a non-judgmental, confidential, and positive environment.

What are the Meetings?

Step 1: Submit our brief form

Step 2: Schedule an Enrich Meeting: A qualified Positive Presence Representative will reach out to schedule a short phone call with the responsible party to answer all of your logistical questions and learn more about our programs.

Step 3: Empower Meeting: This 30-60 minute Zoom meeting is a free coaching assessment between the prospective student and their uniquely matched Positive Presence mentor-coach. This meeting allows both the mentor-coach and the student to get on the same page as far as the expected coaching experience through Positive Presence and to determine a good fit.

After the Empower Meeting, you can let us know if you would like to move forward with Positive Presence and we can begin scheduling meetings for the student.

We use Zoom as our tele-coaching platform.

Parents can be as hands-on or as hands-off in this process as they’d like to be. Once a family enters into a contract with us, the parent/legal guardian is provided with the mentor-coach’s personal contact information. We encourage parents to send text messages with updates, areas of concern, or questions to the mentor-coach as frequently as they’d like.

We highly encourage parents to get involved in their child’s journey with Positive Presence and be a force for positivity and encouragement throughout their lives.

It is very common for parents to let this be an experience JUST for their kids and take a hands-off approach with the coach.

There is a $50 one-time, non-refundable admin fee when you first become a client of Positive Presence. This fee covers the 5-7 hours it takes our admin and coaching team to onboard the student into our program, create their custom access to our tools and resources and set up a client account. 100% of this fee accumulates in a savings account throughout the year and is used to provide our services free of charge to families who cannot otherwise afford these services.

There are no additional costs beyond your monthly retainer unless you use a credit card as your form of payment in which case we assess a 4% convenience fee on those charges. Alternatively, we offer ACH debit as an option to avoid this fee.

We pride ourselves on our discretion and confidentiality. We have an intended three-way confidentiality policy that protects all parties involved in this coaching process. The student’s mentor-coach signs an NDA in their training that allows them to act as the intermediary between the student, the parents or responsible party, and Positive Presence corporate.

Anything the student says during a session or via any other communication with the mentor-coach is kept confidential between the student and their mentor-coach therefore allowing our students to be vulnerable, raw and authentic. The same is true for anything that is shared between the parents and the mentor-coach. The lines of communication are always kept open between corporate Positive Presence Global and each mentor-coach and the confidentiality is transferred to Positive Presence Global at any time if the mentor-coach needs support with the family and / or student they are working with.

Every student that has completed their mentor-coaching program through Positive Presence Global attests to feeling more positive, resilient, self-reliant, and confident in themselves. We have heard from former students that this program helped them find their purpose, become more goal-oriented, practice better time management skills, and feel confident in making fulfilling, positive decisions for themselves.

We’ve seen how the types of relationships and conversations our mentor-coaches facilitate allow our students to feel safe to explore, comfortable to share, and open to dive deep into some of the hardest aspects of personal development.

Our students are forever positively impacted by their journey through Positive Presence Global and each experience is uniquely rewarding.

We offer written and video references from both parents and students on our website at positivepresenceglobal.com, on Google or via Facebook. Additional letters of recommendation and references are available upon request to info@positivepresenceglobal.com.

Each mentor-coaching session is scheduled for 60 minutes.

Once our mentor-coaches are approved to begin training, they start our three-phase Positive Presence Mentor Certification Program – a proprietary 60-day intensive training.

Phase One: All approved mentor-coaches start with a one-on-one, hands-on experience where they receive an in-depth understanding of our S.E.L.F. Philosophy, our coaching P.I.L.L.A.R.S., our proprietary ‘Perspective Coaching Process’, and a clear understanding of how to support their mentees through encouragement, understanding, and openness.

Phase Two: Each future mentor-coach is partnered with a scholarship recipient from our Foundation to gain valuable field experience. Over the next 30 days, (phase 2 of their certification) they are required to put in a minimum of 5 hours of online training, which includes watching client-approved session recordings. Additionally, they must attend 5 one-hour coaching sessions conducted by current mentor-coaches for additional field training.

Phase 3: This training section requires earning a 100% score on our certification exam. This 2-3 hour exam includes 50 what-if scenarios presented to each mentor-coach by a corporate trainer. Each scenario has been extracted from real-world coaching situations. The intention of this exam is to ensure that our mentor-coaches can maintain integrity with our core-coaching principles, utilize our ‘Prospective Coaching Process’, and think on their feet to positively and proactively support each student in various scenarios.

Our training program is intentionally rigorous and requires high levels of self-discipline from future mentor-coaches. The process was designed to impart the importance of the lives we impact and we take every precaution necessary to make sure our mentor-coaches are ready (mentally, physically, and spiritually) to inspire and support their mentees. The coaches that make it past these three phases become Positive Presence certified mentor-coaches and receive their first mentee.

All of our sessions are done as Face-to-Face video chats on Zoom. We believe this ‘tele-coaching experience’ allows our students to gain a broader perspective of life and support from mentor-coaches across the country who are uniquely matched to their students.

At Positive Presence, we believe that each individual deserves a mentor-coaching program that is as unique as they are. In that sense, there isn’t just one Positive Presence mentoring program, there is a different, personalized version for every individual we work with while still maintaining our core coaching P.I.L.L.A.R.S as outlined below.

  • (P)rotect: We provide a shield of validation and reinforce authenticity, self-esteem and positive self-talk.
  • (I)nspire: Our mentors inspire their students with their own anecdotes of success, failure, relationships & more.
  • (L)isten: We follow a client-led approach and always listen and empathize FIRST.
  • (L)ift: During hard times, our mentors offer emotional support needed to encourage a more positive mindset.
  • (A)bide: Our mentors provide a fully attentive, non-judgmental, unwavering source of support and abide by that code AT ALL TIMES.
  • (R)ally: Our entire Positive Presence team from our Founder to our admins uplift and empower our students through the good and the bad times, instilling strength and resilience while celebrating victories.

In addition to a uniquely tailored experience for all students, we offer four coaching pathways that are specific to each student’s path in life and their needs:

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