About Our Certification

'Our objective in life is to help or be helped – as long as you are doing one of those two things, you will always be in a state of evolution.' ~ Michelle Marie King

The Highest Standard

Our coaches are exemplary! They are passionately motivated to change the lives of the people they coach and they are dedicated to that mission, but it takes months of preparation, research, background screenings and support for a positive person to become a Positive Presence Mentor-Coach.

All prospective Mentor-Coaches undergo a rigorous interview process which includes: two interviews, a national background screening, reference checks, and an online social media review and analysis to ensure their public persona fits our positive brand.

Since inception, only about 25% of the people we interview pass these standards and are approved by our corporate human resources team to begin training. Once an offer is extended to a prospective Mentor-Coach, they must first sign strictly enforced non-disclosure and confidentiality agreements to ensure the security and privacy of our clients and families. These agreements are extended to the coaches for a year at a time and are reviewed and renewed annually.

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Our certification program is as meticulous as our interview process. Once our coaches are approved through our legal team, they begin a proprietary 30-day intensive to become a Certified Positive Presence Mentor-Coach. Through this one-on-one, hands-on experience, our coaches get an in-depth understanding of our S.E.L.F. Philosophy, our coaching P.I.L.L.A.R.S., our proprietary ‘Perspective Coaching Process’ & a clear understanding of how to support their mentees the Positive Presence way.

Our Certification Process

Through our certification program, our coaches are required to also put in a minimum of 10 hours of field training listening to online client-approved session recordings whilst attending live coaching sessions to observe our coaching standards.

To graduate from our program and become a Certified Positive Presence Mentor-Coach, all of our coaches must complete a certification exam which includes “what-if” scenarios extracted from actual coaching situations encountered by Positive Presence coaches. The intention of this exam is to ensure that our coaches can maintain integrity with our core-coaching principles, utilize our ‘Prospective Coaching Process’ and think on their feet to positively and proactively support each student in various situations.

Phase One: Proprietary 30-day intensive training
Phase One
Through this one-on-one, hands-on experience, our coaches get an in-depth understanding of our S.E.L.F. Philosophy, our coaching P.I.L.L.A.R.S., our proprietary ‘Perspective Coaching Process’ & a clear understanding of how to support their mentees the Positive Presence way.
Phase One: Proprietary 30-day intensive training
Phase Two: Mentor Shadowing
Phase Two
Upon completion of Phase 1, each of our coaches are provided a non-paying scholarship recipient from our Foundation in order to gain valuable field experience. Over the next 30 days (Phase 2 of their certification process) they are required to put in a minimum of 5 hours of online training, specifically watching client-approved session recordings. Additionally, they must observe five 1-hour coaching sessions conducted by current coaches.
Phase Two: Mentor Shadowing
Phase Three: Scoring Perfect on The Exam
Phase Three
Phase 3 of our certification process requires scoring 100% on our certification exam. This 2-3 hour exam includes 50 "what-if" scenarios presented to each coach by a corporate trainer. Each scenario has been extracted from actual coaching situations encountered by Positive Presence coaches. The intention of this exam is to ensure that our coaches can maintain integrity with our core-coaching principles, utilize our ‘Prospective Coaching Process’ and think on their feet to positively and proactively support each student in various scenarios.
Phase Three: Scoring Perfect on The Exam
As you can imagine, this is NOT an easy process for our coaches or our corporate training team, but we understand the importance of the lives we impact and we take every precaution necessary to make sure our coaches are ready to inspire and support their mentees. The coaches that make it past these three phases become Positive Presence certified coaches and begin coaching company wide. Our coaches are exemplary! They are passionately motivated to change the lives of the people they coach and they are dedicated to that mission through and through.

Please Select From One of Our Programs Below

Our Hiring and Training Team

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Verona Matthews

Talent Acquisition & HR Director
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Cheyanne Peters

Coaching Director
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Thea Saccoliti

Team Executive Assistant
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Katlyn Cleaver

GM & Corporate Trainer

Learn more about our professional coaching team.

We are Proud to Be an
Equal
Opportunity Employer

At Positive Presence Global, we don’t just accept difference – we celebrate it! Universal acceptance and mutual respect for all is at the heart of our company. As such, we are proud to be an Equal Opportunity Employer.

We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

We believe that diversity and inclusion among our teammates is critical to our success as a global company, therefore we promote diversity of thought, culture, and background and seek to recruit, develop, and retain the most talented people from a diverse candidate pool. With the complete support of Positive Presence Global, including our Executive Leadership Team, CEO, and Board of Directors, we pledge to take affirmative action so that everyone has an equal opportunity to thrive in this company.

‘Positive Presence is a game changer for teenagers in our society!’
~ Annette Pederson / Community Advocate